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You wish to exchange or return an ordered item? Please ensure it is brand new and has never been worn, otherwise we cannot give a positive response to your request. A pair with temporary pads can not be considered as in its original condition.
You have up to 30 days to return an item.
Log in to your customer account in the section "My Orders". Select the order and the item (s) you wish to return, and click on "Make a returns request". Once your request has been validated, we will send you the procedure to follow to obtain your prepaid shipping label. Upon receiving your parcel, we will check your articles and will give you either a credit voucher for our site, or we will refund the item(s).