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How to ensure that my order will be on time for Christmas Eve ?
Pied de Biche ensures before Christmas delivery for every Colissimo order placed before December 18, 9am, and for every Chronopost order placed before December 20, 9am.
Are you a last-minute-gift person ?
No worries, we offer express delivery inside Paris !
The service is available on Monday from 1pm to 4pm, from Tuesday to Friday, 11am to 4pm, and on Saturday until 3pm, subject to stock availability.
Just call us at 09 50 70 64 86 or 09 53 07 28 22, we will take care of everything.
What if I picked the wrong gift ?
No worries, during christmas season returns are lengthened until January 15, and can lead to both exchange or refund.
We only accept new and never used items.
Log in to your customer account in the section "My Orders". Select the order and the item (s) you wish to return, and click on "Make a returns request".
Once your request has been validated, we will send you the procedure to follow to obtain your prepaid shipping label. Upon receiving your parcel, we will check your articles and will give you either a credit voucher for our site, or we will refund the item(s).
How to choose the perfect gift ?
Do you need bright gift ideas ? Check out our selection of gifts for him and for her.
If you are not sure about the size, order the upper one.
Be careful, we have not planned a restocking before Christmas, do not wait too long to pass your order !
And if you still have questions, please call our customer service at +33 7 81 34 70 71, we will be happy to answer !
Can I return my Christmas gift box ?
For Christmas gift box, we only accept returns and refunds for the whole box.
Exchanges are available only to change sizes (shoes or belts).