Men
Women

ALL RETURNS ARE EXTENDED UNTIL 15 JANUARY

FREE INTERNATIONAL DELIVERY

FREE DELIVERY ON ORDERS OVER €150

THIS IS THE ONLY OFFICIAL PIED DE BICHE WEBSITE

BE VIGILANT, FAKE SITES ARE CIRCULATING

Return and delivery

The orders are transmitted to our logistician every working day at 12:00. Any order placed before 12:00 on a working day will be shipped the same day, orders placed after 12:00 will be shipped the next working day.

For some models, a later shipping date is indicated on the product sheet. These are models in deferred delivery. For those, you will need to be a little patient since the shipment will be done once this date is reached.

Nota bene: even if you choose an express delivery mode, a pair in deferred delivery cannot be sent before the date communicated on the product sheet.

Thank you for your understanding. 😊

Custom charges 

If your country is subject to customs (outside the European Union, including French overseas departments and territories), you may be asked to pay customs fees for the delivery of your parcel. Rest assured, if you are required to pay customs fees for international deliveries, we will be happy to reimburse you upon presentation of proof of payment.

METROPOLITAN FRANCE AND CORSICA

  • Colissimo Relay: Free of charge from 150€ of purchase. 4€ below 150€ of purchase. It takes between 3 to 5 working days after validation of your order for a delivery by Colissimo Relais.
  • Colissimo: Free of charge from 190€ of purchase. 5€ below 190€ of purchase. Delivery without signature at home. It takes between 3 to 5 working days after validation of your order for a delivery by Colissimo.
  • Chronopost: €6 for orders over €190. 8 for orders under €190. Orders placed before 12pm will be dispatched the same day and delivered before 6pm the following day. Orders placed after 12pm will be dispatched the next day and delivered before 6pm the day after dispatch (excluding commercial periods).
  • Click'n collect: Free from €90 purchase. 5€ for purchases under 90€. Delivery within 24 to 48 working hours.

FREE RETURN.
NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE.
⚠️ A pair with temporary pads can not be considered as in its original condition.
Each order allows only one free return. 
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.

BELGIUM & LUXEMBOURG

  • Mondial Relay: Free of charge from 150€ of purchase. 4€ below 150€ of purchase. It takes between 5 to 10 working days after validation of your order for a delivery by Mondial Relay.
  • Colissimo Domicile: Free of charge from 150€ of purchase. 5€ below 150€ of purchase. Delivery without signature at home. It takes between 3 to 5 working days after validation of your order for a delivery by Colissimo.
  • UPS Express: 6€ from 190€ purchase. 8€ below 190€ of purchase. Delivery at home against signature in 24h from the shipment.

FREE RETURN.
NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE. 
⚠️ A pair with temporary pads can not be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.


GERMANY & AUSTRIA

  • Mondial Relay (Germany only): Free for purchases over 150€. 4€ for orders under 150€. Delivery by Mondial Relay takes between 5 and 10 working days after validation of your order.
  • Colissimo Domicile: Free for orders over 150€. 5€ for orders under 150€. Home delivery without signature. Delivery by Colissimo takes between 3 and 5 working days after validation of your order.
  • UPS Express: 6€ from 190€ purchase. 8€ below 190€ of purchase. Delivery at home against signature in 24h from the shipment.

FREE RETURN (Germany only): 
NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE.
⚠️ A pair with temporary pads can not be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.

SPAIN

  • Mondial Relay: Free of charge from 150€ of purchase. 4€ below 150€ of purchase. It takes between 5 to 10 working days after validation of your order for a delivery by Mondial Relay.
  • Colissimo Domicile: free of charge from 190€ of purchase. 5€ below 190€ of purchase. Delivery without signature at home. It takes between 3 to 5 working days after validation of your order for a delivery by Colissimo.
  • UPS Express: 6€ from 190€ purchase. 8€ below 190€ of purchase. Delivery at home against signature in 24h from the shipment.

RETURN AT CUSTOMER'S EXPENSE.
RETURN, NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE. 
⚠️ A pair with temporary pads cannot be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.

REST OF THE EUROPEAN UNION

  • Colissimo : Free of charge from 150€ of purchase. 10€ below 190€ of purchase. Delivery without signature at home. It takes between 3 to 5 working days after validation of your order for a delivery by Colissimo.
  • UPS: 10€ from 190€ of purchase. 12€ between 90€ and 190€ of purchase. 14€ for orders under 90€. Delivery at home against signature in 24 hours from the shipment.

RETURN AT CUSTOMER'S EXPENSE.
You can choose between a refund or a credit note.
RETURN, NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE. 
⚠️ A pair with temporary pads cannot be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.

UNITED KINGDOM & NORWAY

  • Colissimo: Free for orders over €150. 10 between €90 and €150. €12 for orders under €90. Home delivery without signature. Please allow 3 to 5 working days after confirmation of your order for delivery by Colissimo.
  • Chronopost: €14 for orders under €90. 12 between €90 and €190. 10 for orders over €190. Home delivery with signature required within 48 hours of dispatch.

RETURN AT CUSTOMER'S EXPENSE.
You can choose between a refund or a credit note.
RETURN, NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE. 
⚠️ A pair with temporary pads cannot be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.

SWITZERLAND

  • Colissimo: Free for orders over €150. 6€ for orders under 150€. Home delivery without signature. Please allow 3 to 5 working days for delivery by Colissimo.

RETURN AT CUSTOMER'S EXPENSE.
You can choose between a refund or a credit note.
RETURN AT COSTUMER'S EXPENSE. RETURN, NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE. 
⚠️ A pair with temporary pads cannot be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.

WORLDWIDE AND OVERSEAS

  • Colissimo: Free for orders over €150. €25 for orders under €150. Home delivery without signature. Delivery by Colissimo takes between 3 and 8 days from dispatch.

RETURN AT CUSTOMER'S EXPENSE.
You can choose between a refund or a credit note.
RETURN, NEW AND UNUSED PRODUCT UP TO 30 DAYS AFTER RECEIVING THE PACKAGE. 
⚠️ A pair with temporary pads cannot be considered as in its original condition.
Returning an order paid with a gift card or credit, can not lead to a refund, but only to new credit.